Terms of Service

Last updated: December 2025

These Terms of Service ("Terms") govern your access to and use of the services provided by Augmented AI ("we", "our", "us"), including the Muin AI Assistant, website, tools, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our Service, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. If you do not agree with these Terms, you must discontinue use of the Service.

2. Description of the Service

Our product, 'Muin AI Assistant' is an AI-powered automation tool designed to help Facebook Page owners manage customer messaging, product inquiries, inventory lookups, and order processing. The Service integrates with Meta APIs to provide automated responses and operational support.

3. User Responsibilities

Users agree to:

• Use the Service only for lawful purposes.
• Comply with all applicable laws and Meta platform policies.
• Not misuse the Service for spam, fraud, harassment, or harmful activities.
• Ensure that any data provided to the Service is accurate and lawful.

4. Data Usage and Privacy

We may process customer messages, product information, and order details to provide the Service. Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

5. Third-Party Services

The Service integrates with Meta (Facebook) APIs. Your use of the Service must comply with Meta’s Developer Policies and Terms of Service. We are not responsible for changes, restrictions, or disruptions caused by third‑party platforms.

6. Service Availability

We strive to maintain reliable service, but we do not guarantee uninterrupted or error‑free operation. We may modify, suspend, or discontinue parts of the Service at any time without prior notice.

7. Limitation of Liability

To the maximum extent permitted by law, Augmented AI is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, revenue, or business opportunities.

8. Termination

We may suspend or terminate your access to the Service if you violate these Terms or engage in harmful or unlawful activities. You may stop using the Service at any time.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

10. Contact Information

If you have questions about these Terms, you may contact us at:

Business Name: Augmented AI

Address:
Holding 114, Ward 5, Dholagaon Village
Munshiganj Sadar, Munshiganj 1500
Bangladesh

Email: mdyasinarafatyen2@gmail.com

Phone: +8801981658533